Cheryl Graham
1 day ago
The crew did a fantastic job! They were thorough, and took photos of their work. They were also on time and reiterated the work they were there to do before getting started. I highly recommend Fidus! I am very happy with them!
Response from the owner:Cheryl, thank you so much for taking the time to share your experience working with Fidus Roofing. Your kind words and strong support truly mean a lot to our entire team. We are grateful for the opportunity to work with you and appreciate the trust you placed in us!
Phil Montgomery
3 weeks ago
Fidus Roofing, Construction & Pavers completed two major projects for our church, replacing a long sidewalk, several walkways, and a garden bed with beautiful pavers. From the beginning, their team took the time to meet with us multiple times to discuss options and alternatives. The renderings they provided were especially helpful, allowing us to visualize the different designs and gather input from our congregation before making decisions.
Both projects were completed on schedule, and the team worked closely with us to determine the best locations for material deliveries and staging. They provided detailed estimates for several options, giving us the flexibility to choose the scope that best fit our needs. Most importantly, the final cost matched the original estimate with no surprises.
We are extremely pleased with the finished results and have received many positive comments from our church members. I highly recommend Fidus for any paver project. Be sure to ask for Peyton – he was professional, responsive, and a pleasure to work with throughout the entire process.
Response from the owner:Thank you so much for your thoughtful review and for trusting Fidus Roofing, Construction & Pavers with both of your church's paver projects. It was truly a pleasure working alongside your team throughout the planning and construction process.
We're glad the design renderings helped your congregation visualize the different options. Our goal is always to communicate clearly, stay on schedule, and deliver exactly what we promise, so we're especially pleased to hear that the project was completed on time and within the original budget.
Thank you for recognizing Peyton. We'll be sure to share your kind words with him and the rest of our team.
Tim Davis
3 weeks ago
The team at Fidus Roofing is simply outstanding. My initial contact was with Ryan Dickey. Ryan came by, at my request, to provide an estimate for a new roof for my home. He was on time for our meeting and came prepared with multiple estimates to review. After a discussion with my wife we, agreed to a price that included our roof as well as new gutters/gutter guards. Once the contract was signed, Stephanie engaged with our HOA for approval of the work to be done and kept us fully apprised of the status of our application. Once approved, Stephane reached out with the project start date and explained what we should expect day by day.
Nate, our project manager, reached out prior to the project start date, introduced himself and committed to being onsite every day and being our point of contact for any and all questions.
The project went amazingly. Nate & Ryan checked in frequently during the process to ensure the highest quality of work was being performed and that we were fully satisfied. The teams installing the roof and the gutters were fantastic. Our home and yard were treated with the upmost respect – construction debris was thoroughly clean up at the conclusion of the project. Ryan & Nate both reached out to ensure our satisfaction. Since our first meeting, the team at Fidus have been great to work with.
There are lots of choices for roofing professionals in Jacksonville. Important to us are the reputation of the provider, quality of work, cost of the service, quality of the warranty, open communication and timeliness. Given these requirements and the project results, we are absolutely certain Fidus is the best choice.
Response from the owner:Thank you for taking the time to share such a detailed review of your experience with Fidus Roofing. We truly appreciate the trust you placed in our team for your new roof and gutter project.
We're delighted to hear that Ryan, Stephanie, and Nate each helped make the process smooth from the initial estimate through HOA approval, scheduling, installation, and final walkthrough. We believe great communication is just as important as quality craftsmanship, and it's wonderful to know our team delivered on both.
It's great to hear that our crews treated your home and property with care and that the project met your expectations for quality, cleanliness, and professionalism. We also appreciate your recognition of our warranty, timeliness, and commitment to customer satisfaction.
Thank you for recommending Fidus Roofing to other homeowners in Jacksonville. Your confidence in our team means a great deal.
Mark Hodges
4 weeks ago
Excellent work was done by the Fidus team that did roof vent leak repairs on our home today. Thank you.
Response from the owner:Thank you Mark for the 5-Star! Happy to help you with any future needs.
Michael Riordan
4 weeks ago
My service with Fidus is always excellent. Brought a house with some roof issues and they did my repairs. Love this company and would recommend them to everyone.
Response from the owner:Michael,
Thank you for the kind words and strong recommendation. Best of luck and enjoy your new home.
Mark Balenger
1 month ago
I called Fidus Roofing because we experienced a roof leak, likely due to wild animal damage. Fidus has always provided high service levels in the past, and they didn't disappoint this time. Ryan came out right away to assess the cause, which was greatly appreciated since we are currently experiencing Florida's version of Monsoon Season. In the event the cause was quickly identified, and a crew was dispatched with appropriate dispatch to fix it. Everyone I've dealt with at Fidus, from the back office to the field, is courteous and professional. Pricing is fair and proportionate. Overall a top-tier company with a strong value proposition.
Response from the owner:Hi Mark,
We appreciate your ongoing trust in our team. Ryan is one of the best and happy he was able to help during Florida monsoon season.
Valerie Holmes
1 month ago
Ryan inspected our attic in search of a leak based on a water stain in the ceiling. There was no evidence of water in the attic, so he returned the next day with a supervisor and crew. After a hose/water test, they determined a combination of rain and directional wind drove water up into a small crevice, probably only once. They filled the crevice to prevent a future event. Everyone was polite, helpful, efficient, and kept us fully informed.
Response from the owner:Valerie,
We appreciate your support and description of the steps taken by our team. Our guys are determined to resolve leaks. Thank you for the review!
Maverick Maria
1 month ago
Peyton was great. They were quick, efficient, and professional. Love the results!
Response from the owner:Thank you for the great review of our quick response. I do agree. Peyton is one of the best!
John Bailey
1 month ago
Very professional operation, work done as promised, and cleaned up the yard. Highly recommended FIDUS.
Response from the owner:Thank you Mr. Bailey for your kind comments and recommendation. It was a pleasure to assist you.
Judy Hughes
1 month ago
Very professional assessment followed by a prompt, efficient roof repair. Great customer service.
Response from the owner:Thank you Judy for your feedback of prompt service and great customer service. I am very happy we were able to assist with the roof repair.
Kevin Mennuti
1 month ago
Even though we had a small roof repair, the work was completed with the same quality and customer satisfaction as if they were replacing the entire roof. I can wholeheartedly recommend them for any roof work you need done. We will definitely use them for any future repairs or if the roof needs to be replaced.
Response from the owner:Kevin, Thank you for your thoughtful words and continued support. We look forward to assisting you in the future.
Dave Hoffman
1 month ago
This company is the best of the best hands down. Fast, efficient and friendly.
Carol Vaneman
1 month ago
Very professional, efficient, friendly and courteous. Did a very good inspection and suggested some ideas for longevity of our roof.
Laura Mongiovi
1 month ago
Vince Fattizzi
1 month ago
Response from the owner:Thank you, Vince for the review and referral.
Sonny Cataldo
1 month ago
Great team, Alex was a special very helpful with resolving my concerns.
Response from the owner:Thank you for the 5 Star review! Alex is one of the best that is for sure. I am glad he was able to resolve the issue.
Darrell Giddens
2 months ago
So glad we chose FIDUS to install new roof for Ocean Condos Vilano Beach.
From the beginning to completion the whole process was very professional and all work was done according to the proposal.
It was a pleasure working with Craig.
Highly recommended them!!
Response from the owner:Thank you for the kind words and for trusting FIDUS Roofing with the roof replacement at Ocean Condos Vilano Beach.
It was a pleasure working with you on this project. We strive to provide clear communication, quality workmanship, and a smooth process from start to finish, so it's rewarding to hear that your experience.
We sincerely appreciate the recommendation!
Thank you again!
Gary Hayman
2 months ago
Great work, very professional.
Kevin Mcgrath
2 months ago
I needed a roof repair and shingle replacement where my palm tree branches had rubbed on my roof and damaged my roof shingles.
I was under a time crunch as I needed my roof fixed so my home sale.could go through.
A friend recommended Fidus Roofing and I contacted them on Monday.
Alex came out and inspected my roof and estimated my repair cost..
He assured me that they could get the work done this week once I signed the contract.
Sure enough Teresa called me and said that a crew would be out today ( Thursday ).
A two man crew arrived today and took the time to do the job right in a professional manner.
I didn’t catch their names but they were friendly and left the job site clean.
I greatly appreciate Fidus Roofing coming through for me!
I was in a tight spot and they treated me fair and square!
Suzanna Pavelle
2 months ago
Almost 10 years ago Fidus replaced our roof. They were awesome then. Recently there was an issue with the roof tiles, NOT the fault of Fidus – rather the materials themselves. Fidus came out in less than 24 hours and resolved the issue for me. Fidus will stand by their work, and I highly recommend them. I wouldn't recommend another roofing company. Craig and Nate were instrumental in ensuring we were taken care of. Stephanie was easy to communicate with about any questions. Thank you everyone!
Initial review: Fidus replaced our roof and installed pavers in our backyard. They are great to work with and the quality is unmatched. I highly recommend Fidus.
We recently had a plumbing issue which affected the pavers and Cassandra was a huge help. She was attentive and responsive. Fidus is awesome!
Response from the owner:Thank you Suzanna for the great review. We look forward to continue to assist you in your home projects.
Team Fidus
Phil Spoerle 2
2 months ago
Ryan always does an excellent job
Response from the owner:Thank you Phil! Ryan does do a great job. We appreciate the feedback.
Tyler Scherr
3 months ago
Absolutely smooth as could be. Had the pleasure of working with Ryan and Nate and they made the whole process super easy. Roof, pavers and gutters all inside of a week. Well done.
Response from the owner:Thanks, Tyler! We really appreciate you taking the time to share your experience. Glad to hear Ryan and Nate made the process smooth and easy—that’s exactly what we aim for. Getting the roof, pavers, and gutters completed that quickly. Thanks again for trusting us with your project!
T Schultz
3 months ago
Great Roofing Company!!
Response from the owner:Thank you Mr. Schultz for your 5-Star review. It's great to hear our service team provided top-notch service.
Patrick Robertson
4 months ago
The Fidus team solved was outstanding. They were knowledgeable, timely, and helped me with the missing shingles disappeared from the last storm. 5 star service all around!
Response from the owner:Patrick, thank you for the great review! We're glad our team could quickly help replace the missing shingles. We appreciate you trusting Fidus and we are always here if you need anything in the future.
Chris Kennelly
4 months ago
Fidus replaced our roof and from the very beginning, through quoting, project management, day of management, skilled labor, and completion, they were amazing. Bravo Peyton Hughes, Nate Morton and the team! Thank you. The roof looks awesome!!!
Response from the owner:Thank you for the great review! We’re glad you had a great experience from start to finish. Peyton, Nate, and the team will appreciate the shoutout. Enjoy the new roof and thank you for choosing Fidus Roofing!