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Excellent
4.8
Based on 380 reviews
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Late one afternoon I experienced what most homeowners dread, a small wet spot on the ceiling and a little water on the floor. I called Fidus Roofing right away and the next morning Peyton H. came out. He quickly identified an area where the roof meets a wall that was probably the issue and within a few hours I had a very reasonable quote in hand. Early the next morning Marcellus B. and Colby E. were on the roof and began the repairs. It took no time for them to discover multiple mistakes made by the original roofing company that had led to leak. I was impressed with how quickly they would identify an issue and create their plan to address it. It was obvious these two men are experienced in what they do and what’s more, make sure the work is done correctly. They worked as a team with one working one area while the other would work another area so there is no time wasted. When a couple of brief rain showers came through, they would quickly cover everything to prevent any more water damage, and then once the rain stopped, they continued their work. By the end of the day (just 36 hours after my original call) my roof was repaired and I'm sure I will not have any trouble in this area again. If I have any more issues with my roof in the future, there is no doubt that my first call will be to Fidus Roofing.
Response from the owner: Hi phillip, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
FIDUS Roofing did an amazing job installing our new roof! Start to finish it was a great experience! Ryan Dickey prepared our proposal and walked us through the methodology and products, in order to make an informed decision. Nate Morton's execution of the project was spot on. From introduction, communicating process, schedule details to the follow through on each step, even with inclement weather, they showed great care for our property and peace of mind with getting it done right. We are quite pleased with the resultant product and professionalism demonsrated by Ryan & Nate. Thank you!
Response from the owner: Hi William Burns, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Professional and left work area clean. Highly recommend.
Response from the owner: Hi Anthony Massaro, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
They did a terrific job! I really needed my roof redone and they came through for me. Thank you.
Response from the owner: Hi Marissa Gonzalez, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
construction manager kept me informed of all that was being done and what needed to be done which would add to the cost. Not only did he keep me informed he also showed me pictures of the problem and pointed out where on the roof. I am still waiting for him to introduce me to someone to repair my stucco that his men had to remove to fix my roof problem..
Response from the owner: Hi Earl, we are so appreciative for your 4 star review. It means a lot to us. We hope in the future we can gain one more star! Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus Roofing, Construction & Pavers is the best! We contracted Fidus Roofing to put our new roof on our house and they did an outstanding job from start to finish. The customer service is also outstanding. Everything is so well organized. The first day they started around 7:30 AM and worked until 8:30 PM. They came back the next day to finish the roof and perform the cleanup of the entire surroundings. Fidus Roofing, Construction & Pavers was referred to my husband and I by a friend, and I am so glad we chose Fidus. Thank you Fidus Roofing!
Response from the owner: Hi Donna Orvin, thank you so much for this great review. We wish you the best of health and happiness!! - Fidus Roofing, Construction & Pavers
From start to finish the Fidus team privided great communication, timely updates and excellent work. The entire experience we worry free.. would recommend them to anyone needinf their services..
Response from the owner: Thank you Mr. Bickford for your kind review. Ryan D. and the rest of the Fidus team put a high priority on customer communication. Enjoy your GAF Charcoal roof with the best warranty in the industry. We appreciate your recommendation!!
Fidus did an excellent job on our re-roof... I would also like to thank the following ...Bonnie Shilling for getting us thru our Home Owners Association questions ...Craig Chancy and Nate Morton kept us calm and answered all of the questions that we had ..and Karen Cox for helping us with our billing questions ...all very ProfessionalDave and Connie Babiak
Response from the owner: Hi Connie Babiak, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus handled my re-roofing in a professional and timely manner.
Response from the owner: Hi Joy Benson, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
This company was extremely professional in every facet of our experience. The roof work and insurance process (Fidus assisted) when exactly as explained to us; NO SURPRISES! We highly recommend this local St. Augustine (Northeast Florida) company.
Response from the owner: Hi Dutch, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus just completed our re-roof project and we couldn't be happier with the outcome. We were looking for a specific product from a local quality roofing company and found it in Fidus. From beginning to end the Fidus crew took care of us, answering any questions or concerns in a timely manner and treated us like family. A special thank you to Ryan D. and Nate M. who made sure our project was a success. Our roof looks amazing! We would highly recommend Fidus for any roofing project.
Response from the owner: Hi Vicki DeVenny, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
This week a local company out of St Augustine Florida, Fidus Roofing, just completed our roof replacement. The product we chose to go with was a stone-coated metal roofing product by Unified Steel/Westlake in the Pine-crest Shake style and Timberwood color. Ryan Dickey was our initial contact with the company, who provided us product information and the price quotes. Fidus Roofing was competitive and knowlegable compaired to the out of town roofing contractors. Fidus Roofing offered to bring our 5,100 SF roof decking up to Code and to provide a wind mitigation report after completion of the project. We were glad to go with a local company and there was no high pressure sales tactics with Ryan to sign a Contract. Ryan was very professional and he provided multiple quotes for different products. We chose to go with the stone-coated Timberwood shake metal roofing product to avoid having to replace shingles in another 15 to 18 years and because it carries a 50 year transferable warranty. This metal roofing system is complex, looks great, and looks better than any shingle out there. Nate Morton, our Project Manager, has a wealth of roofing experience/knowledge managed the field operations. Nate was very easy to work with and kept us up to date on the daily activities. The field workers were courteous, professional, and hard workers. In the office, Bonnie took care of our HOA approval and the permitting through SJC. Bonnie also kept us informed on material deliveries and the construction start date. The entire process was easy with Fidus Roofing Company. We have no doubts that we would use Fidus Roofing again. Thanks Fidus for an awesome looking roof.
Response from the owner: Hi Donald DeVenny, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
We are very pleased with Fidus and their workers. From the office to the team laying the pavers, they were first class. Nate Morton lead the way with his communication and making sure we were happy with the decisions and work. We would easily recommend Fidus to friends and family. Thank you very much!
Response from the owner: Hi Thomas Colalillo, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Nate Morgan and Ryan Dickey did a great job managing the roof job and quoting the cost to replace!
Response from the owner: Hi Tom M., Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
Very Professional Company and employees. Ryan Dickey (Sales) worked with us to choose the best underlayment and cap shingles. He even arranged for a slight reduction in price (when informed others were less expensive).While not the least expensive, I believe they are worth the extra cost. They showed up on the agreed upon time and the crew worked very quickly and efficiently to complete the re-roof, all in one day. The Project manager (Nate Morton) even obtained Slate colored paint and painted the three 4 foot open roof vents to match the slate grey shingles we chose. He said they would look much better than the stark white color they come in. He was right (looks great). They came back the next day, examined the work, walked the perimeter checking cleanup and for missed nails. The crew left our gutters spotless and Nate even went up and washed my two skylights. Great Job!
Response from the owner: Dear Michael Gregory, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Fidus Roofing, Construction & Pavers
Chris was truly professional in his dealings with me. He was very personable, knowledgeable and afforded me great service. His presentation and execution of this sale was exemplary. Kyle and his crew were prompt, communicative and did a wonderful re-roof. Kyle was pleasant to work with. I enthusiastically recommend FIDUS for your needs.
Response from the owner: Hi Carl Marchand, thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
I would recommend them to anybody
Response from the owner: Hi Daniel Stein, thank you for taking the time to leave us your review. Your feedback is appreciated. Fidus Roofing, Construction & Pavers
Fidus did a great job installing our roof. Kyle the on sight manager kept us well informed of the work to be done. Nate the senior project manager and his team communicated well.
Response from the owner: Hi Paul Sinsel, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus provided a 5-Star experience from quote to conclusion. Craig, Nate and Kyle ran a professional, well organized and efficient operation with a hard-working crew. Regular communication and attention to details inspired confidence throughout the entire project. We were very impressed and would not hesitate to contract with Fidus again. Highly recommend to anyone needing a new roof.
Response from the owner: Thank you for your kind words and endorsement Gloria. Nate and Kyle are top notch and take pride in completed our projects in a clean and organized fashion. The multi-family projects have many moving parts. Our goal is to make reroofing in communities as easy as possible for the property managers, board leadership and residents. Thank you Team Fidus!
From the moment the sales representative, Chris, arrived to understand what was needed and provide the quotes, to the time Nate and the last of the crew was cleaning up and leaving, everything was planned thoroughly, expectations communicated clearly, and then successfully executed exactly as we discussed. I quoted and interviewed 4 different companies, but I felt from the process that Fidus was the best choice. I am extremely happy to say I was not disappointed! I had to have my roof replaced and then gutters replaced at separate times. This was done exactly as scheduled and it looks beautiful. More importantly, it is now raining hard, yet everything remains dry and in proper working order. This is a very professional company with good personnel that delivers as promised!
Response from the owner: Hi Carlisle, thank you for taking the time to leave us such a beautiful review. We love receiving positive feedback, this confirms we have done our jobs well. Thank you for the kind words. You made our day! Please let us know if there is anything we can do for you in the future. Fidus Roofing, Construction & Pavers
I would give them seven stars if there were seven available, great company made me feel good about getting a new roof for the second time in a year and a half, you pay for what you get and now I have a good roof .looks amazing, I would highly recommend calling this roofing company if you want your roof done right the first time, there shouldn’t be a second time , Fidus roofing is the roofing company I highly recommend , Hands-down, the best in town!!!!!!
Response from the owner: Hi Extremeair, thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
FIDUS DID A FABULOUS JOB REPLACING THE ROOF ON MY CONDO BUILDING. NATE MORTON AND KYLE TUMBARELLO WERE ON SITE FROM START TO FINISH. THEY SUPERVISED THE WORKERS CLOSELY AND ANSWERED ALL THE QUESTIONS THAT THE RESIDENTS HAD DURING THE PROCESS. THEY POSTED THE APPROPRIATE BUILDING PERMIT INFORMATION. THEY CLEANED UP AFTER THE JOB SO THAT YOU WOULDN'T EVEN KNOW THEY HAD BEEN THERE! THEY ARE ALSO SCHEDULED TO DO OTHER BUIDLINGS IN OUR COMMUNITY. THANK YOU, FIDUS.
Response from the owner: Dear Vicki, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Fidus Roofing, Construction & Pavers
This is our first home and we needed to add gutters. Clay Hancock walked us through the process in an efficient, professional manner. From quote to installation the gutters were put up in 2 weeks and could have been done faster if we weren’t busy the previous weekend. The price was less than I expected too. That’s always nice! I would refer Clay and the crew over at FIDUS to anyone.
Response from the owner: Hi Stephen Oswald, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
2/8/2024I was put in a not so great situation from my insurance provider regarding my roof. After making a decision to use Fidus Roofing for a complete reroof, the whole Fidus team understood my situation and strived to help me in every way possible. The entire process from quotes through completion provided me a certain level of comfort that quite possibly may be unmatched.Clay Hancock - did a great job with providing quotes, estimating material, following up on tasks and seeing the project through the end.Bonnie Shilling - on project coordination did an amazing job with the project schedule and expediting all of the paperwork for the project and what I needed for insurance.Nate Morton - made sure the installers had everything they needed to ensure the project schedule was maintained. All questions i presented were answered professionally. Nate took additional measures to ensure my home was protected from damage upon tear-off as well as pickup/delivery of the roll off.Field Crew - They were extremely efficient, courteous, and most importantly safe. The crew operated in unison as a very well oiled machine! Hats off to them for making it all happen.For others inquiring as to what to do for the field crew, I was told that they very much appreciated the fruit, donuts, coffee, water, & Gatorade that was put out in the morning. Not a stitch was left a the end of the day.Thank you very much to you allTheron
Response from the owner: Hi Theron Barnes, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Marcellus did an excellent job repairing what former builders neglected to do to prevent leakage from vents on the roof!We are very happy with their work, and will recommend this company to anyone that needs roofing repair ,or new construction!!Thank you, Fidus!
Response from the owner: Hi Ron peyser, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
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ST. AUGUSTINE'S GAF MASTER ELITE® ROOFING CONTRACTOR

904-355-7663