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Excellent
4.8
Based on 386 reviews
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Fidus was punctual, polite and efficient. They did everything as promised. Easy to do business with.
Fidus roofing completed reroofing my house last week. From the initial contact with the salesman Peyton Hughes and project manage Nate Morton through the completion of the project, they have been very professional and attentive to my needs and concerns. Project coordinator Bonnie Schilling provided details of the project schedule. Nate's hard working crew did an exceptional job with the re-roofing. The cleanup of the job site was excellent. I would recommend Fidus to anyone looking for a new roof or roof repair.
Response from the owner: Hi Mickey, thank you for taking the time to leave us such a beautiful review. We love receiving positive feedback, this confirms we have done our jobs well. Thank you for the kind words. You made our day! Please let us know if there is anything we can do for you in the future. Fidus Roofing, Construction & Pavers
We wanted to have our roof replaced and ended up going with Fidus. They were extremely professional and the office help did a great job of explaining what we could expect. Nate was our manager and he handled any special requests we had and kept us abreast of how the project was going. Peyton came to our house before the project and explained the entire process and options available for our needs. I would highly recommend Fidus.
Response from the owner: Hi Richard Helffrich, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus Roofing did an amazing job. Thank you to Nate Morton and Chris Byrd for their attention to detail in suggesting the shingles , managing my roof replacement and for making the project really well. The crews did an amazing job. They were quick but thorough. The cleanup afterwards was above expectations!
Response from the owner: Hi Howard McGaffney, your review means a lot to us. Thank you for the 5 Star review and thank you for choosing Fidus Roofing, Construction & Pavers
I recently had an excellent experience with Fidus Roofing, and I can't recommend them enough! My grandparents (in the 90s) were approached by a strange person who inspected their roof and claimed that it had wind damage, suggesting that their insurance would cover the replacement. Naturally, this left them feeling uneasy.Thankfully, Ryan and Nate from Fidus Roofing came to the rescue. They arrived promptly and took the time to carefully assess the situation. Their professionalism and expertise immediately put my grandparents at ease. Ryan and Nate were not only knowledgeable about roofing but also incredibly friendly and approachable, making the entire process smooth and stress-free.What stood out the most was how dedicated they were to ensuring that my grandparents understood every step of the process. They answered all their questions and provided clear explanations and expectations. It's not every day you come across a team that genuinely cares about their clients.If you're in need of roofing services, I highly recommend reaching out to Fidus Roofing. Ryan and Nate's exceptional service truly made a difference for my grandparents, and I'm grateful for their help during a potentially overwhelming situation!
Response from the owner: Thank you, Jennifer, for taking the time to highlight your experience with choosing Fidus to reroof your grandparents’ home. I believe your review captures what our team strives to deliver day in and day out. We are thankful that our customers put their trust in us as their roofing contractor of choice. Reroofing can be a bit overwhelming. Ryan, Nate and the rest of the Fidus team make the process look easy. Thank you. Enjoy the new roof!
Superior service and quality work from everyone I came in contact with from beginning to the finished product. It looks fantastic. I have confidence that I have a great roof product for years to come.Ryan, Nate, and Bonnie were all very easy to work with and made the process go smoothly.
Response from the owner: Hi Andrea Schriefer, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Late one afternoon I experienced what most homeowners dread, a small wet spot on the ceiling and a little water on the floor. I called Fidus Roofing right away and the next morning Peyton H. came out. He quickly identified an area where the roof meets a wall that was probably the issue and within a few hours I had a very reasonable quote in hand. Early the next morning Marcellus B. and Colby E. were on the roof and began the repairs. It took no time for them to discover multiple mistakes made by the original roofing company that had led to leak. I was impressed with how quickly they would identify an issue and create their plan to address it. It was obvious these two men are experienced in what they do and what’s more, make sure the work is done correctly. They worked as a team with one working one area while the other would work another area so there is no time wasted. When a couple of brief rain showers came through, they would quickly cover everything to prevent any more water damage, and then once the rain stopped, they continued their work. By the end of the day (just 36 hours after my original call) my roof was repaired and I'm sure I will not have any trouble in this area again. If I have any more issues with my roof in the future, there is no doubt that my first call will be to Fidus Roofing.
Response from the owner: Hi phillip, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
FIDUS Roofing did an amazing job installing our new roof! Start to finish it was a great experience! Ryan Dickey prepared our proposal and walked us through the methodology and products, in order to make an informed decision. Nate Morton's execution of the project was spot on. From introduction, communicating process, schedule details to the follow through on each step, even with inclement weather, they showed great care for our property and peace of mind with getting it done right. We are quite pleased with the resultant product and professionalism demonsrated by Ryan & Nate. Thank you!
Response from the owner: Hi William Burns, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Professional and left work area clean. Highly recommend.
Response from the owner: Hi Anthony Massaro, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
They did a terrific job! I really needed my roof redone and they came through for me. Thank you.
Response from the owner: Hi Marissa Gonzalez, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
construction manager kept me informed of all that was being done and what needed to be done which would add to the cost. Not only did he keep me informed he also showed me pictures of the problem and pointed out where on the roof. I am still waiting for him to introduce me to someone to repair my stucco that his men had to remove to fix my roof problem..
Response from the owner: Hi Earl, we are so appreciative for your 4 star review. It means a lot to us. We hope in the future we can gain one more star! Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus Roofing, Construction & Pavers is the best! We contracted Fidus Roofing to put our new roof on our house and they did an outstanding job from start to finish. The customer service is also outstanding. Everything is so well organized. The first day they started around 7:30 AM and worked until 8:30 PM. They came back the next day to finish the roof and perform the cleanup of the entire surroundings. Fidus Roofing, Construction & Pavers was referred to my husband and I by a friend, and I am so glad we chose Fidus. Thank you Fidus Roofing!
Response from the owner: Hi Donna Orvin, thank you so much for this great review. We wish you the best of health and happiness!! - Fidus Roofing, Construction & Pavers
From start to finish the Fidus team privided great communication, timely updates and excellent work. The entire experience we worry free.. would recommend them to anyone needinf their services..
Response from the owner: Thank you Mr. Bickford for your kind review. Ryan D. and the rest of the Fidus team put a high priority on customer communication. Enjoy your GAF Charcoal roof with the best warranty in the industry. We appreciate your recommendation!!
Fidus did an excellent job on our re-roof... I would also like to thank the following ...Bonnie Shilling for getting us thru our Home Owners Association questions ...Craig Chancy and Nate Morton kept us calm and answered all of the questions that we had ..and Karen Cox for helping us with our billing questions ...all very ProfessionalDave and Connie Babiak
Response from the owner: Hi Connie Babiak, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus handled my re-roofing in a professional and timely manner.
Response from the owner: Hi Joy Benson, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
This company was extremely professional in every facet of our experience. The roof work and insurance process (Fidus assisted) when exactly as explained to us; NO SURPRISES! We highly recommend this local St. Augustine (Northeast Florida) company.
Response from the owner: Hi Dutch, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus just completed our re-roof project and we couldn't be happier with the outcome. We were looking for a specific product from a local quality roofing company and found it in Fidus. From beginning to end the Fidus crew took care of us, answering any questions or concerns in a timely manner and treated us like family. A special thank you to Ryan D. and Nate M. who made sure our project was a success. Our roof looks amazing! We would highly recommend Fidus for any roofing project.
Response from the owner: Hi Vicki DeVenny, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
This week a local company out of St Augustine Florida, Fidus Roofing, just completed our roof replacement. The product we chose to go with was a stone-coated metal roofing product by Unified Steel/Westlake in the Pine-crest Shake style and Timberwood color. Ryan Dickey was our initial contact with the company, who provided us product information and the price quotes. Fidus Roofing was competitive and knowlegable compaired to the out of town roofing contractors. Fidus Roofing offered to bring our 5,100 SF roof decking up to Code and to provide a wind mitigation report after completion of the project. We were glad to go with a local company and there was no high pressure sales tactics with Ryan to sign a Contract. Ryan was very professional and he provided multiple quotes for different products. We chose to go with the stone-coated Timberwood shake metal roofing product to avoid having to replace shingles in another 15 to 18 years and because it carries a 50 year transferable warranty. This metal roofing system is complex, looks great, and looks better than any shingle out there. Nate Morton, our Project Manager, has a wealth of roofing experience/knowledge managed the field operations. Nate was very easy to work with and kept us up to date on the daily activities. The field workers were courteous, professional, and hard workers. In the office, Bonnie took care of our HOA approval and the permitting through SJC. Bonnie also kept us informed on material deliveries and the construction start date. The entire process was easy with Fidus Roofing Company. We have no doubts that we would use Fidus Roofing again. Thanks Fidus for an awesome looking roof.
Response from the owner: Hi Donald DeVenny, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
We are very pleased with Fidus and their workers. From the office to the team laying the pavers, they were first class. Nate Morton lead the way with his communication and making sure we were happy with the decisions and work. We would easily recommend Fidus to friends and family. Thank you very much!
Response from the owner: Hi Thomas Colalillo, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Nate Morgan and Ryan Dickey did a great job managing the roof job and quoting the cost to replace!
Response from the owner: Hi Tom M., Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
Very Professional Company and employees. Ryan Dickey (Sales) worked with us to choose the best underlayment and cap shingles. He even arranged for a slight reduction in price (when informed others were less expensive).While not the least expensive, I believe they are worth the extra cost. They showed up on the agreed upon time and the crew worked very quickly and efficiently to complete the re-roof, all in one day. The Project manager (Nate Morton) even obtained Slate colored paint and painted the three 4 foot open roof vents to match the slate grey shingles we chose. He said they would look much better than the stark white color they come in. He was right (looks great). They came back the next day, examined the work, walked the perimeter checking cleanup and for missed nails. The crew left our gutters spotless and Nate even went up and washed my two skylights. Great Job!
Response from the owner: Dear Michael Gregory, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Fidus Roofing, Construction & Pavers
Chris was truly professional in his dealings with me. He was very personable, knowledgeable and afforded me great service. His presentation and execution of this sale was exemplary. Kyle and his crew were prompt, communicative and did a wonderful re-roof. Kyle was pleasant to work with. I enthusiastically recommend FIDUS for your needs.
Response from the owner: Hi Carl Marchand, thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
I would recommend them to anybody
Response from the owner: Hi Daniel Stein, thank you for taking the time to leave us your review. Your feedback is appreciated. Fidus Roofing, Construction & Pavers
Fidus did a great job installing our roof. Kyle the on sight manager kept us well informed of the work to be done. Nate the senior project manager and his team communicated well.
Response from the owner: Hi Paul Sinsel, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus provided a 5-Star experience from quote to conclusion. Craig, Nate and Kyle ran a professional, well organized and efficient operation with a hard-working crew. Regular communication and attention to details inspired confidence throughout the entire project. We were very impressed and would not hesitate to contract with Fidus again. Highly recommend to anyone needing a new roof.
Response from the owner: Thank you for your kind words and endorsement Gloria. Nate and Kyle are top notch and take pride in completed our projects in a clean and organized fashion. The multi-family projects have many moving parts. Our goal is to make reroofing in communities as easy as possible for the property managers, board leadership and residents. Thank you Team Fidus!
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