SEE WHAT FIDUS CUSTOMERS ARE SAYING.
22:50 13 Sep 21
With the craziness of Covid and staff shortages, I was hesitant that my patio wouldn’t start on time.Fidus gave me a start date and kept their word. Within 2 days of the project start, I was enjoying my beautiful patio so much that………..we decided to extend it!The crew was outstanding, timely, polite and efficient.Jennifer, Vinnie and Jason were a pleasure to work with. They answered all my questions in a timely manner. Customer service earned an A+I highly recommend Fidus !
14:32 09 Sep 21
Fidus was quite an impressive company right off the bat. Very professional, quick work and amazing follow up thru the entire process. Ryan Poticny handled my project and most professional in all aspects explained options and choices and suggestions. I was amazed at the before and after pics. I cannot recall having dealt with a local company this organized. Need not look any further for your new roof, just call Ryan and his team will do great stuff. Thanks !
20:10 08 Sep 21
Donald and Marcellas repaired the flashing around our chimney which should have been done when the roof was done a year and a half ago. They did an excellent job and were very courteous.
17:17 08 Sep 21
Jason was fantastic. Great reccomendations for our pavers. He was very responsive and a great communicator. Jennifer and Vinnie did a fantastic job on our pavers. Highly reccomend!
17:54 03 Sep 21
Donald & Marcellus were outstanding
21:28 30 Aug 21
I found a business card in the break room at my office and reached out to Fidus to obtain a few quotes for a community I manage. I immediately took note of how quickly they were to respond to requests and take the time out to answer any questions that we had. In addition to this their proposals are easy to read and clear. They always have photos for backup which is great since a lot of work is roof related. They are professional, honest and simply easy to work with. I will continue to work with them on future project and would highly recommend. Kudus to Kate McAdams for always making me feel like their only customer. 🙂
13:15 26 Aug 21
Love Fidus Roofing and the team. Ms. Kate always responds to my calls in a timely manner, very knowledgeable about the tools, materials and resources needed for the Job and her team is very respectful, on time and on point. Would highly recommend Fidus roofing. Kate and the crew are the best in Jax. :-)
James (Bo) Hooff
16:55 25 Aug 21
Nate Morton and David Lau are both quality guys that helped me through the roof and gutter process and I highly recommend this company.James (Bo) HooffMarsh Creek
15:12 25 Aug 21
Walter and the crew did a great job. I thank them and I thank Ryan for all their help and expertise.
17:49 24 Aug 21
I worked with David Law and Nate Morton and both did an outstanding job. David was my first contact and provided a quote and contract. The actual work by Nate and his 5 working crew was outstanding. They analyzed the complicated roof design and provided an extremely efficient design to correct the flaws in existing roof. The quality of Nate’s team work was definitely a 5 star 🌟 plus job! His team took very few brakes and worked for 2 days in very hot weather from 7:30 a m to 8:00 p m. I am extremely satisfied with the completed ✅ work and especially Nate’s follow through. I was referred to FIDUS and am really happy to have worked and used this company. A job well done!!!
17:44 08 Aug 21
First class outfit! Everybody I dealt with was professional. The clean up was immaculate and they respected my property. Highly recommended!!
01:09 28 Jul 21
Chris responded promptly and professionally to our request for an inspection of a roof leak. He sized up the job, gave an estimate for the repair, and told us when his roofers were available. Donald and Marcellus came on the day and time arranged. They worked steadily throughout the morning repairing the roof leak, cleaned up the debris, and answered our questions. We have had heavy rains twice since the roof repair and no leaks. Fidus responded quickly. Other roofers were slow or unresponsive.
23:21 23 Jul 21
EXCELLENT customer service, arrive on time, QUALITY workmanship. Cleaned/repaired our skylights and discovered why they were so cloudy and buggy. Also cautiously climbed up on our high sloped roof to figure out why our weather vane was crooked - loose bracket! They also inspected our roof while they were up there. We are so impressed with the professionalism and expertise of Fidus employees. We HIGHLY RECOMMEND and will refer their services to our family and friends without hesitation. Keep up the good work!
Sara DeMars Neuro PT
16:00 22 Jul 21
Thanks Jason and the Fidus team for the job well done. My sinking pavers around the pool area has been resolved. They took special care to ensure water will drain appropriately when it rains. Highly recommend and a good value.
19:28 19 Jul 21
We loved working with Fidus on our recent Paver Patio! Jason Eberly did our initial consult, touched base several times why supplies were ordered and stopped by after our patio was installed. He was friendly, professional, and wonderful to work with! Fidus even handled working with our HOA for approval. Highly recommend!!
23:53 18 Jul 21
Excellent work by Donald and Marcellus.
22:27 09 Jul 21
Nate did an outstanding job supervising the work. It rained off and on every day and he ensured the roof was fully protected during the installation and until the job was completed. He was patient and answered all my questions and addressed all my concerns no matter how small.
12:34 06 Jul 21
Nick and Mary-Kate McClure
13:28 28 Jun 21
David and Joel came out to install gutters on our back patio. They were flexible with scheduling, quick, quiet, and professional. They answered my questions and were very respectful. Thanks!
16:08 14 Jun 21
Every member of the Fidus team has been outstanding ever step of the way. Starting with my request for an estimate to my follow up inquiring about my wind midigation certificate. Tammy set the schedule for everything and everything went according to schedule. Matt Brain showed up right on time for my inspection. He was very professional and personable. We went right to contract and just a couple of weeks later Walter Smith had his men on the roof. I can't say enough about how well managed the job was and the cleanup afterwards was beyond my expectaions.Many thanks to Walter.
14:24 08 Jun 21
I selected FIDUS to install pavers on my driveway and backyard patio. I noticed their work around another home in my neighborhood and was impressed. The neighbor who had worked with FIDUS gave me Jason’s cell number and I called him. He was super-fast in responding and came over to look the situation over and give me an estimate. He was knowledgeable and thorough in his explanations and gave me a quote right there on the spot. I accepted immediately..Because of difficulties COVID has brought to the construction industry, I waited a little longer for my pavers than originally intended, but this was manufacturer-related and nothing FIDUS could control.I was so excited when the pavers showed up at my house! Jennifer had visited a few weeks earlier to advise me on a situation regarding my sidewalk. Jennifer also was there with the crew to supervise the installation of the pavers on the driveway and patio. I was thrilled because it only took one day! The crew is hard-working, fast and pleasant and they know what they are doing. They are like a fine-tuned machine. I enjoyed watching the process. Jennifer (I just love her. You will too) stayed the whole day making sure that everything was going smoothly.The outcome is absolutely beautiful. I am beyond happy. The patio pavers give the backyard a more finished look and the driveway pavers add so much to my home’s curb appeal.To those of you reading this, I recommend Fidus 100%. And would I use them again? absolutely YES. Big shout-out to Jason and Jennifer and the FIDUS crew guys … They are wonderful!
21:34 04 Jun 21
18:12 04 Jun 21
We have a Fidus roof. Donald and Marcellus came out as an inspection we had done indicated that nothing was worrisome, but just some maintenance needed to be done. These two worked tirelessly in the heat of the day to perform the maintenance work. They also explained exactly what they were doing and were professional, friendly and hardworking the entire time. Fidus also sent out Chris to survey our roof in a timely manner. Thanks to all three for their professionalism and work on our behalf. We are grateful and would certainly recommend Fidus! H&O
17:48 26 May 21
David and Joel did an excellent job on our gutter installation. The quality of work was outstanding. The crew was exceptionally courteous and professional. I highly recommend their services!
17:56 21 May 21
Nate Morton and his team were fantastic. Job was completed in a day and a half with no issues. Fidus made the whole process simple. Matt Brain got the ball rolling and was easy to deal with as well.
John D. Alexander
15:13 14 May 21
I hired Fidus Roofing to install pavers along the walkway of my home. There was a previous design in my yard that had to be matched and integrated with the new pavers. My experience with the previous vendor I used was terrible. However, Jennifer and her team at Fidus were able to procure material despite production delays and meet a tight deadline to complete the job beautifully. But what genuinely distinguished Fidus is that Jennifer was present on-site for the entire job. She took the time to ensure that we would be happy with the final result. I truly value that attention to detail.I highly recommend Fidus and will work with them again on future projects.
20:32 13 May 21
Donald and Marcellus were wonderful! Explain everything that was done and took pictures so I can show the builder I will use this company again and highly recommend them. Thank you so much. Mrs Gomez
09:37 13 May 21
I was in a bit of a jam with the insurance company and needed to have my roof replace professionally and quickly. My dealing with Matt Brain, sales...
20:57 12 May 21
We’ve been looking at roofs for months and have talked to several roof companies but no one seems to follow up? So I looked up Fidus roofing and spoke to Craig and he introduced me to Matt brain who came to our house and gave me a fair estimate for replacing our roof and gutters. Well I’m here to tell you when they came we were still wondering if we picked out the right color to match our home and with Matt’s help and Nate Morton who watched over the the operation it went excellent! The crew was great, they cleaned up throughout the couple of days they were here and Nate took care of all the details! I would highly recommend them and am looking forward to a future project for them to do! Thanx Fidus roofing!! Bob janz
14:21 02 May 21
The mechanics were on time. Very personable. Did an excellent job. Cleaned up when they were done. Listened to me when I told them I worked for Tropicana Pools in the70's. There names were David and Joel. Great employees! Also David and Nate were excellent.
19:29 30 Apr 21
Fidus Roofing is a wonderful company!! Fidus did an absolutely fantastic job with my new roof and my chimney repair. James always goes above & beyond to help me! The whole Fidus crew is amazing including Chris & Robert and everyone at the office! Their customer service is stellar! I highly recommend Fidus to anyone needing a roof or chimney repair or any of their services. Thank you Fidus for everything!
23:05 08 Apr 21
Very professional and efficient.
13:05 07 Apr 21
We had pavers and gutters installed. Jenifer did a brilliant job of coordinating all teams, for an on time, on budget, project. Paver and gutter teams were - professional, respectful, and master craftsmen.We love the results. We would highly recommend Fidus. Thank you !
17:16 01 Apr 21
Everyone at Fidus bent over backwards to help us navigate through a very difficult wind damage roof replacement claim. They worked, not only with me, but with several different insurance adjusters within our insurance company to help us achieve success. From the sales representative, to the construction supervisor to the install team & the scheduler, the customer service was excellent!!! I recommend them highly!!!!
12:38 01 Apr 21
Fidus Roofing installed our gutters, and made such a huge difference on our house! They were very professional, affordable, and the quality of work is absolutely amazing!
andy robs (mrchew)
13:08 25 Mar 21
David and Joel were very professional and did a wonderful job. I would definitely recommend Fidus to my friends and family for gutters.
15:57 23 Mar 21
Walter Smith was outstanding as the project manager made sure the work was done right the first time did not have to correct anything outstanding job all the way around.I would give more than 5 stars
14:51 21 Mar 21
Thank You to David, Joel and Marcello for their excellent work on installing new gutters, down spouts and replacing the soffit and fascia on our home. They are a great team, skilled craftsman and always kept us informed of progress. Great customer service! I highly recommend FIDUS.
14:51 21 Mar 21
Thanks to the FIDUS team for the re-roofing project on our home. Sales rep David Lau gave us many options and great advice, project manager Walter was onsite to ensure everything went smoothly and the crew was absolutely amazing. I highly recommend this company.
13:09 10 Mar 21
Jason Eberly and Jennifer did an amazing job of communicating and managing the project of pavers for our back porch and walk way down to the dock. We even left town while they worked and we didn’t worry! Glad we didn’t worry because they didn’t miss a beat!
16:50 06 Mar 21
Excellent experience with Fidus and in particular Jason and Jenifer. Jason assessed the damage to our paver driveway (root intrusion from oak tree) and provided a reasonable recommendation of how to fix it. Jenifer and the repair crew worked diligently and properly fixed our driveway, cutting back the offending oak tree roots and resetting the pavers. With the power washing, sanding and sealing, the driveway has never looked better. Great work by Jenifer and the crew from Fidus!
15:54 27 Feb 21
Excellent experience with Fidus and Matt Brain. They provided a clear assessment of the damage to our roof and an honest recommendation of how to fix it, which was very reasonably priced. We had a short timeframe to work with and they responded with urgency and the service manager, Chris, was able to get his crew to our house ahead of their quoted timeframe. The repair crew were diligent and properly fixed our roof. Head and shoulders above others we contacted for the repairs. Great work!
16:08 26 Feb 21
Matt, Nate, Marcelo and the roof crew were efficient and friendly. Kept us informed all along the process. I've had several neighbors stop by already and tell us how nice the roof looks! Quality work!
22:55 25 Feb 21
Both Matt Brain and Nate Morton were easy to work with. The crew were friendly and worked well together. From the ground, the roof looks great. Cleanup was pretty good good; only found a few nails in the grass and gardens. The only problem, however, is that my patio was covered with tar footprints. Nate picked up the dumpster the following morning, and cleaned up the patio and driveway. You can't ask for better follow up and service.Now waiting for the gutter reinstallation to complete the job.
01:48 25 Feb 21
After a horrible experience with a competitor, the Fidus team came through for us! Within a week David Lau and Nate Morton had our new roof installed! They were professional, personable and responsive. We were in a time crunch because of a home contract, and they made it happen. Couldn’t recommend these guys more!
20:33 22 Feb 21
David and Joel came out on a Saturday and installed new gutters and fixed a couple downspouts. They were very attentive and listened to exactly what we wanted done. They did a great job. I would definitely recommend Fidus.
17:10 20 Feb 21
Fast courteous and clean, excellent job. They handled all permits and details, Nate Morton kept things super smooth.
21:12 17 Feb 21
We called these guys and the sales process went well as did the quick schedule/permit turnaround. They were overpriced from other companies but the promise of quality work, warranty, and customer service won us over. After the contract paperwork was signed we had some issues. First, the job was said to take 1 day, but we were still dealing with them at the house on the fourth day. This was an issue for a number of personal reasons, but they didn’t really care. Second, I’m not a roofer but the job was not to the quality I expected, after they installed the sky lights there was a unfinished look from the inside that needed to be cleaned up like trim fitting correctly, and a large nail protruding from a mistake with a nail Gun that is sticking out with damaged trim around it, and not to mention the bloody finger prints left behind on white paint. . Third, the clean up was terrible. I watched the crew meander around with the magnetic nail pickup sticks knowing that they weren’t doing a good job, so as they were wrapping up I went out there and tipped ALL NINE of the workers $40 cash (yea $360 total, I’m a nice guy)and asked the project manager to please have them pay attention to nail pickup, but he didn’t have them go back and do it again, so I asked for a magnetic stick to do it myself. Later that day I redid the clean up and found over 150 nails. My dogs thanked me later.Lastly, after making contact with the project manager about the skylights he blew us off and the guy that sold us the roof hasn’t called me back.UPDATE: Fidus Roofing got back to me and corrected the skylight issue at the soonest time that I was available. The costumer service and quality of work that I received sense my original post is on par with with what was expected. Thanks for making it right.
00:48 13 Feb 21
We were very pleased with the professionalism of the staff and the quality of work we received from Fidus. Well done!
ingmari A zima
18:24 10 Feb 21
Very happy with FIDUS roofing; David Lau and Nate Morton. Together they made the re-roofing of our house a quick, efficient and painless process. David was very knowledgeable about roofing options and products. Nate and his crew showed up on time, were courteous and always pleasant and professional.Highly recommend FIDUS. The scheduled re-roof was completed on time. Thank you.
22:33 09 Feb 21
We had paver walkways put in. Fidus was amazing! Jennifer was an amazing project manager. She was so efficient and kept everything on track and clean. We’ve had a ton of work done lately and Fidus was by far the best to work with. I highly recommend them.
18:05 05 Feb 21
Great experience from start to finish. Called to set up appt for estimate and worked with Matt who had an estimate that day and handled our ARB and all permitting required. Next was contacted by Walter the project manager who was there from the start of the project to the end. He coordinated on site with crew lead by Pasquale. They were completely done with job in 2 days and roof looked great and yard was clean with no debris. If you are considering a roof or repair give these folks a call. Highly recommended.
18:53 04 Feb 21
Fidus did and awesome job all around. Matt helped with the estimate and did a great job with educating and explaining. David and Marcellus did a heck of job on the installation. very clean and speedy! way to go Fidus!
18:23 27 Jan 21
Jenifer with the paver department did an amazing job on my new paver patio. I was very please with Jenifer and Jason from start to finish. I have other jobs that I want to do and will definitely be calling Fidus and requesting the paver team for my future projects. I highly recommend them.
17:33 26 Jan 21
Best services ever! I will definitely use them again. David and Marcellus were wonderful. They carefully explained everything and couldn't have been more accommodating. Even the neighbors were impressed. They cleaned up everything. Even wiped down the gutters of any marks. Thank you, James.
15:09 18 Jan 21
Always professional and friendly. David and Marcellus do great work.
21:11 11 Jan 21
From first contact with Seth, sales, to Walter and his roofing crew to David and Marcellus, gutter installation, the job was done courteously, professionally and actually ahead of promised time. Look no further for exceptional service....call Fidus.....they do not disappoint.
John “The Great One” Smith
17:22 11 Jan 21
Used Fidus for paver work..from start to finish was an excellent job at an amazing price..will gladly use them again..
15:18 10 Jan 21
Just completed another job with Fidus, after roof repair I needed to have gutters replaced and fascia and soffit repair. David and Marcellus did an outstanding job. Very impressed with our whole experience. Would highly recommend them for any job. Roofing Job is complete and was done efficiently and with extreme care. Our whole experience was as good as could be expected for such a big job. From the first inquire by us, Matt Brain came out quickly, inspected our situation, explained what needed to be done and told us all about Fidus. We were impressed and gave Matt the job. Tammy scheduled us and gave us a detailed schedule which was much appreciated. Nate Morton was our supervisor, and working with him was a pleasure. He answered all of our questions during the repair, took care of any issues that came up, truly a up front personable guy. Your workers were efficient and hard working. Appreciated not hearing a radio blaring etc. guys were tuned into their work. Was impressed with everything that Fidus is. I remarked numerous times that I would have been a nervous wreck if our roof was done by any other company. I don’t know you James but the way your employees talk about you and the way your company works, you should be proud. I was totally impressed and extremely happy to have used Fidus to reinstall my roof. Thanks
17:25 08 Jan 21
Our driveway and walkway needed to be replaced. We chose Fidus because they replaced our roof last year and we were more than satisfied with their assistance in selecting the appropriate roofing materials and great workmanship. After researching replacing our driveway and walkway, we decided we wanted pavers. We called Fidus and met with Jason - he brought samples and was very helpful in our decision making. Jennifer handled all our paperwork and answered the many questions we had very quickly and professionally. Their crew was outstanding. We had our new driveway and walkway in a day and a half. They cleaned up everything and did a tremendous job. Fidus gets a five star rating from us.
13:51 08 Jan 21
My Salesman Matt Brain worked tirelessly to help us select the correct roof and schedule. Nate Morton and his team were on time to install. Work was finished as scheduled. Quality and workmen’s ship was spot on. Team left my yard spotless. Both Matt and Nate represented The Fidus to the highest level.Rich and JoAnne Laird
16:07 23 Dec 20
Matt from Fidus came out to do an estimate for me. I just needed some minor repair to keep my roof in good shape. Matt was very friendly and easy going. He arrived earlier than my appointment after calling me to say he was on his way. Once he looked at my roof, he told me that the repair was very very minor and he fixed it right there! In this age when everyone is just out for themselves, Matt's customer service was a breath of fresh air! I highly recommend Fidus and Matt! I will let all my friends know that if they need roofing services, Matt and Fidus are the ones to call!
14:41 18 Dec 20
The roof is very good and well installed. The project manager Nate Morton and the roofing consultant Seth Augustine were very responsive and helpful throughout the project and did a very professional job.
13:48 16 Dec 20
Fidus came out for us to put pavers in an atrium in the middle of my home. Even though for them it was a small job, they took great care of us. I wanted to do the job myself, but water drainage was really important in this area. I'm glad I chose Fidus who were knowledgeable and very professional. I recommend them highly for any paver work.
16:35 11 Dec 20
Fidus did a very professional job with my new roof.Seth Augustine and Nate Morton were very easy to work with and delivered on everything they promised and more. Would recommend them to anyone looking for roof repairs or replacement.
19:16 09 Dec 20
Paver install. Loved working with Jason Eberly and the crew at Fidus. They were quick to respond to my request for an estimate. Provided a great price and were very efficient in their install. Its came out so well and we are so excited to take advantage of this great space.
17:06 09 Dec 20
I have used Fidus in the past and called upon them to do a repair for me, which had nothing to do with their previous work. Unfortunately my HOA had neglected some Gutter maintenance which caused some back wash and I had to remove some pavers. Once that situation was corrected Jason came out and evaluated the repair and as quickly as possible scheduled our repair once the matching pavers were in stock. Jennifer and her crew came promptly on the morning scheduled and were in and out in about an hours time. They have both been very concerned about our needs and followed this minor project every step of the way as if it was their own home. It was a very small job. But they treated it just like a larger project. Two thumbs up to Jason and Jen and crew. By the way I had them install a patio for me back 2014 and was I guess the 1st in our neighborhood. The then ARB Chair sent everyone to my house to view their work and they've been working here ever since. Happy customer and I only wish I had one of those nice Long Sleeve Tee Shirts.
20:37 08 Dec 20
19:28 06 Dec 20
David and the Fidus team did a fantastic job on our late ‘70s beach house! There was definitely some extra detail work required, but the finished product looks and works great!
16:13 04 Dec 20
The roofing team of Matt Brain, Nate Morton and Roofing Crew did a great job on the roof. Communication and process were timely and straight forward. The project lasted 3 days and at end of each day the yard was cleaned up and the project went smooth.
Lynn Polley Hoffman
17:38 24 Nov 20
My husband and I bought our house knowing we would need to enhance the appearance of its’ curb appeal. We also thought our existing driveway needed to be more functional. As we took a more thorough look, we also noticed that there were at times a drainage issue congregating in the middle which caused a lot of water to congregate and damage landscaping adjacent to this area.We researched several companies, received referrals, and had eight different companies to review and bid on our driveway. Fidus came recommended by a friend who manages a large building supply company.Upon calling Jason Eberly with Fidus we were immediately connected to Jennifer Bonomo, Project Manager. Within thirty minutes of receiving the call and listening to our needs, she brought us modern pavers, brochures of other product, and assessed our situation, listened to our goals, and gave her professional recommendations right there on the first visit. She was the only one out of all of the other professionals who noted, “you have a drainage issue which we need to address”. She was also the only one who could immediately find and secure pavers in time for our upcoming large party. Additionally, My dad, 90, lives with us and we were concerned about the difficulty walking on pavers. Jennifer too addressed this by recommending the large rectangular modern pavers. It was her experience, unique ability to pay attention to the detail, and the understanding of our goals which led us to hiring her and her company.Jennifer and Jason came to our house numerous times during the process to review logistics of the project and timeline. With a hard deadline for our daughter’s engagement party, they were able to locate the pavers, and complete the process with an exceptional delivery of the job. Along the way there were the normal subcontracting problems which were quickly and completely remedied with the Fidus team.We cannot thank them enough for all of the extra time, concern, and expertise they gave to us. Our driveway is not only an incredible beautiful addition, but it is also now an extremely functional parking area. We are using them again for future projects and highly recommend them as their delivery is beyond compare.
20:28 19 Nov 20
David(sales) and Nate(project manager), were easy to work with. Their team was very fast, safe and they look to enjoy the work. Positive team all around.
13:30 19 Nov 20
I wish to give a big shout out to James, owner. Even though we’ve never officially met, I hear nothing but positive things about you. Your company is not all about positive reviews, but also about how you are to your employees. Being a business owner myself, you are a top notch employer. It is so true “how you treat your employees “ you gain their trust, loyalty, and to bring out the best in each one. You are the one who makes them feel good about themselves, makes them want to come to work. You invest in them, by charter fishing trips, spa days, even a chili cook off, YOU believe in them. Oh heck, you even make me feel happy, when I hear about what you’ve done.Thank you for being you!
13:57 14 Nov 20
Our roof was only 9 years old, but suffered wind damage from all the unusual weather we had this year. We called Fidus and Matt a representative came out, inspected our roof, and said that we would likely be approved by insurance. He was right. The roof was covered. Nate (foreman) came out with his crew as soon as the weather permitted. I was amazed! Nate and his team started around 7:00 in the morning and were completely finished before 5:00. There were 8-10 people on the roof knocking it out. Two people on the ground constantly cleaning and keeping things safe. Everything turned out fantastic! I believe they went above and beyond the current building codes. They used the best methods and technology currently available to ensure there will be no future problems with this roof. We finally have a skylight that provides a good view of the sky with plenty of natural light.The roof looks topnotch. We have received many compliments on it.
21:49 12 Nov 20
Jason gave us an immediate quote the day we called. We were concerned about an incoming tropical storm and they were able to work us in the very next day. David and Macellous finished out soffit repair in no time. They also did it in the wind and rain as the storm was rolling through. Will be using them to install gutters too!
17:34 12 Nov 20
Matt Brain, Nate Morton and all their crew did a fabulous job. This is the second time we used Fidus to replace a roof (2 different homes). They do excellent work in a courteous and thorough manner.
19:40 06 Nov 20
After getting an initial inspection by David Lau, it was determined that I had hail damage to my roof that would be covered by my insurance. After signing the contract, David was not very responsive to my request for information and when I did speak with him, he either didn't have the information or made up answers that later were found to be misleading at best. That said, I ended up speaking with the owner, James Suplee, who was very helpful. He understood my concerns and assigned manager, Craig Chaney and Matt Brain, to handle my contract. Matt is assigned to the beaches and although he's a nice guy, he wasn't responsive. Conversely, his boss Craig Chaney was very responsive and helpful in getting my roof scope of work documented, identifying work that was missing on the original adjuster document, amending the contract and insurance claim several times, working with my insurance company to justify amended work and scheduled the roof replacement that accommodated my schedule. Walter Smith, Project Manager, for the roof demolition and installation was top notch! He stayed on site for most of the project, addressed supply shortages, discussed progress/concerns with me daily and completed the work ahead of schedule.I hired an independent, licensed home inspector to assess my roof prior to work and upon completion. My inspector had some suggestions of work additions that were added to the scope of the work by FIDUS and covered by my insurance. He verified that the roof was complete per plan and installed properly. He gave the job high marks with no issues.I would have given a 5 star rating if it wasn't for a couple of FIDUS staff that weren't helpful as previously mentioned. I recommend FIDUS for roof projects and I highly recommend that you make sure to request Craig Chaney and Walter Smith to handle your project.
14:50 04 Nov 20
FIDUS Construction just completed the re-roof of our home. Our experience with FIDUS was outstanding. Our interaction with the sales person (David Lau), office contact (Tammy Smith), Project Manager (Walter Smith, David and Marcellus (The Gutter Division), Donald and Nate (Service Group) and the installation crew was excellent. Each employee was professional, helpful, and accommodating during this process. We highly recommend FIDUS for any roofing project.
20:36 28 Oct 20
Nate was the site foreman, did an excellent job.. Matt was the salesman, berry professional.. Nate Was on site the entire time of the re roofing process.. Nate answered all of my questions to perfection.. The installation went well with no issues... Nate promised to leave our property looking like they had never been here.. Aside from the nice roof they left on our house, he did as he said he would.. Nate made the entire re roofing process painless for us the homeowners... Nates crew was fantastic.. Fidas delivered a new roof as promised . Great job Nate, Matt and Fidas.
21:15 22 Oct 20
Matt Brain is the best ! He answered all my question and provided valuable roofing information. Always returned calls/ text and emails. Thanks Matt.
11:31 22 Oct 20
Matt Brain was very responsive and helpful.
20:24 20 Oct 20
Jason was professional and explained the gutter installation job thoroughly. There was an issue with one downspout but Jason was prompt to send in another crew to fix it. That's the only reason why the lost a star.
18:50 16 Oct 20
Seth and Jennifer are awesome! I had a driveway, sidewalks, patio and gutters installed. They were extremely helpful in offering ideas and suggestions. Jennifer handled all of the details from permits to ensuring that the job was done correctly. I have received so many compliments on this project. I will gladly work with them again.
17:59 16 Oct 20
Matt, David, and Macellous were outstanding! Matt made sure to walk me through the process during quoting and insured I was happy. David and Macellous were super professional and asked for my opinion on how the gutters looked. They made sure I was happy and kept a super clean area! I would recommend them all day long! Thanks again !!
01:10 07 Oct 20
These folks are very honest, very thorough and they take the time needed to explain in detail what your roof issue may or may not be. Seth especially was extremely helpful in a situation where another company was less than honest, and his experience and knowledge were 100 percent on point and was certainly appreciated and saved me a lot of trouble in the end. Thank you for being a business I know I can trust and count on, and is a pleasure to recommend.
19:47 01 Oct 20
David and Marcellus did great work and answered all my questions while doing the install.Matt came out to do the quote and was also very professional with what I believe was a great price for quality product and work.
01:00 30 Sep 20
We hired Fidus to replace our roof after we suffered major tree damage. Matt Brain was with us from the first day. He met on site with the insurance company, provided a detailed estimate and guided everything thru to full approval from our insurer. Walter Smith was our project manager. He arrived a day early, and had everything ready to go when the team arrived the next morning. The Fidus team worked side-by-side with the master carpenter and his team to remove the old roof and damaged pieces and rebuild/replace where needed. If you didn't know, you'd think these teams worked together all the time.We cannot say enough great things about Fidus, the entire team, quality of the work, respect for our home, respect for other professionals and an unquestionable commitment to perfection! Our neighbors are still stopping by to ask "who was the awesome company that did your roof" and multiple times have said " we have never seen a more dedicated project manager". We totally agree with them. Thank you Matt and Walter - we couldn't have done it without you!!!!
17:38 29 Sep 20
Fidus did roofing, pavers, and gutters at my home. Great quality and responsiveness. The jobs got done on schedule and look amazing!
13:42 21 Sep 20
This is the second time we have used Fidus for a roof replacement. They are professional, priced fairly, easy to work with and got the job done fast. We worked with Nate & Seth.
22:55 19 Sep 20
I had Fidus fix a french door that had been improperly installed and was letting eater in. They were very professional and friendly. They even fixed the door being hard to close and open. The crew was Robert Sims, David Boggess, and Marcellus. I highly recommend.
13:30 16 Sep 20
I cannot say enough GOOD things about Fidus Roofing! Matt Brain was the person whom I signed with, and he stuck with me through 2 years of negotiations with my insurance company! Fidus was recommended to me via my insurance agent because as he said, “Fidus is an honest company!”Nate Morton was the on-the-site main man, and was attentive to my every need or question! It seemed as if he was “always” there! 👍I am SO pleased with the roof. I know this may sound silly 🤪 because it’s “just” a roof, but I think it’s the most beautiful roof in this community!I would definitely recommend Fidus to everyone! 👍
15:11 15 Sep 20
Fidus Roofing did an amazing job. The were quick to come out and diagnose where the leak was. They were able to schedule the repair within 2 days. I highly recommend them!
16:27 25 Aug 20
We recently had our roof replaced by Fidus. They did an excellent job. Our hero was Seth Augustine who coordinated everything and communicated with us on a...
16:46 21 Aug 20
My husband and I recently decided to get pavers for our backyard. It was a big decision for us financially and Jason and Jennifer made it extremely seamless. Our backyard is GORGEOUS and its the best decision we made for our home. Jason was amazing since the beginning- extremely responsive and answered any questions we had. Once the project started, Jennifer was on top of any concerns we had and went the extra mile to please us. Our backyard is now our amazing private oasis and I am so excited to show it off! Thanks Fidus!!
19:40 17 Aug 20
Seth Augustine was the salesman and did a great job explaining all the procedures of the products they offer. Really knows his job and kept me informed from start to finish. Nate Morton is the project supervisor and was very professional. I would definitely recommend this company to put a roof on. Thank you so much.
Kelly Bello, Realtor
14:21 10 Aug 20
HIGHLY RECOMMEND!!! I had the pleasure of working with Robert Sims and Marcellus Burton with Fidus and I could not be more pleased with their level of professionalism, industry knowledge, and ability to assess and repair. They were prompt, thorough, and quickly able to identify and repair a detected leak. I have used them a few times in my business as a Realtor. It is so important to have reliable contractors in my business and I would only recommend the best for my customers. I feel confident when recommending them and I will continue to partner with them in the future. AGAIN, I HIGHLY RECOMMEND!! Thank you all so much for all your help!
20:27 07 Aug 20
Matt did a roof inspection for me and was he ever through! Professional, prompt and detailed!
20:49 04 Aug 20
This is just to say that Jason Eberly was very professional in talking to us and he was kind and helpful. We didn't use your company but he was willing to help where he could which we appreciated. We would recommend your company because of him. We have been around the tree a few times with different companies and people that are suppose to be helpful and kind and this man was an outstanding example of what a real salesman is supposed to be and we thank him and you for having such men in your employ.
Christine Mahoney Matthaei
00:02 04 Jan 20
Fidus roofing(Matt Brain) did an amazing job on a home my client was buying. They fit us in and had a crew out there the day after Christmas so we could close in time. Thank you!!
Veronica Millan Santeliz
15:16 26 Aug 19
Nate Morton, Matt Brain and his crew recently installed a new roof on our house, and they did a fantastic job. They were professional, detailed oriented, and very easy to work with. They worked fast and with a sense of urgency, yet they took the time to be efficient, effective, and well coordinated to get the job well done. We cannot be more pleased with our new roof, and we highly recommend them as a roofing company. Please and than you!
12:03 02 Aug 19
I would highly recommend Fidus roofing company & David Lau was not only friendly but he was professional, easy to work with & in a extraordinary situation he made things happen seamlessly. If you’re looking for great service & excellence you’ll find it here.
Jeanne Thomas Hugg
16:18 18 Jul 19
Nate and his crew have done and excellent roofing job -- they were efficient, and informative. The yard has been well cleared of debris. A job well done. Thanks to Nate and his crew.
09:16 18 Jul 19
Nate and his crew were efficient and informative. They worked hard with temperatures over 90 degrees. They left the yard and porch clean. A job well done....
20:11 12 Jun 19
Very pleased with Fidus Roofing! They did a great job from start to finish starting with Matt Brain to get me in with the right product and color that looks perfect on my house to Walter and his extremely hard working and fast roofing crew. Knocked the entire job out in a day! Would highly recommend Fidus to anyone.
21:27 30 May 19
Keila, Javier, and Mauii are a great crew. They work so smoothing together and really know what they do and like it. Robert has been here as well and is so easy to work with. my job isn't a huge one, but a really HARD one. And they are up to the plate and beyond! This job means the world to me, and they are knocking it out of the park! dru hofmann
18:01 21 May 19
We used Fidus Roofing for my office/warehouse roofing project. Matt was our salesman and Nate was the project supervisor. Both Matt and Nate stayed in contact with me all the way through the project. I was so impressed with their work and communication that I had them re-roof a home I had that was damaged in a storm. Great company with quality employees..
01:23 14 Apr 19
I have used this company now for a entire home remodel (floors, kitchen, bathrooms), to repair a giant piece of my garage ceiling falling out, and to replace my roof. They office staff, estimators, crew and even ownership have all been professional and down quality work. I would highly recommend using this company if quality and professionalism matter to you when it comes to your home.
14:04 05 Apr 19
Fidus was recommend to me as a reputable roofing company. I was concerned with some of the storm chasing companies I had seen in my neighborhood because I wanted to ensure a high quality new roof for my home.
I am very pleased with the process and the results. My sales contact Craig was responsive and clear in his communication from the beginning and throughout the process. My PM Slate also communicated clearly with me, and his crew was professional and diligent, cleaning up after themselves each day.
The roof looks great and I got a good value for my investment. I strongly recommend Fidus.
I am very pleased with the process and the results. My sales contact Craig was responsive and clear in his communication from the beginning and throughout the process. My PM Slate also communicated clearly with me, and his crew was professional and diligent, cleaning up after themselves each day.
The roof looks great and I got a good value for my investment. I strongly recommend Fidus.
00:59 29 Mar 19
We are so happy with our roof from Fidus! The entire process was smooth from start to finish. From the office staff Karen and Tammy to Shane and Robert and ultimately, Walter who was our project manager. The communication was seamless, things were handled in a timely manner, and the results were great. Walter went above and beyond. He got our roof done in one day, cleaned out our dryer vent for us, and walked the yard with my husband afterwards ensuring everything was picked up. We gladly recommend Fidus to anyone looking for roof or gutter work.
23:28 26 Mar 19
We would definitely recommend Fidus Roofing to our friends. When Shane Kowalchik came out to look and explained how the process works for our new roof we felt comfortable and trusting him to get the job done right. Throughout the process Nate with Fidus was on top of the project. Anytime I had a question he walked me through the process. I felt they went above and beyond to make sure that we were happy with the job. Thank you for doing such a great job.
18:15 22 Mar 19
If you need a new roof ask FIDUS for a quote.You will be glad you did.
02:50 08 Mar 19
Working as part of the Fidus Team and family has been one of my best experiences ever. The company’s integrity, customer focus and team spirit is what makes it a truly awesome place to work and call home. I cannot imagine working anywhere else and look forward to many satisfying adventures.
Lorina Reams Johnston
17:38 05 Mar 19
We are so glad that we chose this company to replace our roof! Shane, Nate and crew were very knowledgeable, thorough, assisted me with my insurance claim and left a very clean site! I will be recommending them to everyone I know!
15:04 18 Feb 19
I would highly recommend Fidus Roofing. We worked with Matt Brain. He was very professional, quick to respond and on top of things throughout the process. We were very satisfied with the job they did and would recommend them to anyone seeking help with roofing.
23:00 01 Nov 18
they are complete . they clean up very well so we can walk outside after every night. they even made sure to clean up extra well as they were working on Halloween. the roof looks great. my mom and dad ja k and Anne isenberg could not be more pleased with their work!!! outstanding job!!!
18:37 01 Nov 18
They were the third roofing company I contacted and I wish they were the first. Everyone one I dealt with was nice, very knowledgeable and did a great job replacing my roof. Highly recommended.
14:50 04 Oct 18
Shout out to Jason Reisdorf for putting my worries to rest about the quality of my roof after a recent storm. He took the time to explain the ins and outs of the types of damage, what to look for in the age of my roof etc. Great Customer Service Isn't Dead!
00:15 14 Aug 18
We had a very positive experience with Fidus roofing. We had been through the ringer with other contractors, and really needed our roofing project to go well. Shane Kowalchik and Walter Smith were top notch and coordinated the whole project, including dealing with the HOA. The workers were thorough and professional, leaving our property clean as a whistle. In the end, we were left with a beautiful roof and a smile on our faces! Thanks for everything!
22:08 06 Aug 18
Matt Brain and the whole Fidus team were great to work with. Matt set and met expectations for each point in the process and there were no surprises along the way. Once work was completed the yard was free of debris. The roof looks great! I highly recommend Matt and Fidus.
Stephanie Maher Smith
20:34 19 Mar 18
Fidus Roofing is spectacular! I came home to my roof looking the best in the neighborhood. They are professional and detail oriented, always easy to do business with. Thank you!
00:19 18 Mar 18
Professional, safe, fast and reliable! Craig, Slate Creek, the amazing team of ladies in the office and James, the owner, all made the whole experience easy and stress free. Thank you for our new roof!!!!
12:06 08 Mar 18
Reliable, professional & knowledgeable. After discussing our needs, they provided options within our budget to obtain our desired look. Definitely would recommend to anyone!
16:04 28 Feb 18
I know Fidus to be reliable, honest and professional. In the wake of hurricanes roofers are extremely busy and this company keeps us better than most. Gives honest time frames and quality work. Highly recommended!
22:02 23 Feb 18
The folks at Fidus replaced our hurricane damaged roof a couple weeks back and they were very easy to work with. Craig made sure the right paperwork was filed with our insurance company while Tammy kept us informed throughout the project. TC, Slate & their team made sure the job started & finished on time, as quoted and even made extra sure all nails and construction debris had been picked up. I'm sure there are a bunch of other folks in the background that make it all come together but in the end we have a beautiful new roof on our home and the entire process was really effortless on our part. GREAT JOB FIDUS!
Teri Radley Aboulafia
15:55 20 Aug 17
I don't think I've ever gushed about a contractor before, but I can't say enough about the quality of care, attention and work I received from Fidus during the process of transforming a residential property into a private school in just one month. All of the sub-contractors were also fantastic- on the job when they said they would be, friendly, professional and great quality of work. Dan is an incredible project manager and James an amazing GC. They were in touch with me every day about progress and needs and facilitated coordination with the city of St. Augustine seamlessly. I enjoyed working with them and would recommend this company with my highest regards. THANK YOU FIDUS for getting our school open on time!
Amy Renee Frazer
13:43 06 Mar 17
Excellent work! Our new roof looks beautiful and the workers cleaned all nails and debris after the job was finished! Thank you, Fidus Roofing!
03:07 20 Dec 16
You know the feeling you get when you know you made the right choice.... this company will make you feel this way.
13:03 01 Dec 15
When it was time to replace my roof I did my research in hopes that this roof would live longer than me....I'm 60 and feeling find, so I calculated I needed...
22:52 17 Dec 14
Best service and warranty in NE Fl. Great team very trustworthy!!
I just wanted to take a minute to say thank you for a professional and reasonably priced job on my home roof. The original roof was built in 1995 and was overdue to be replaced. Luckily two weeks prior to Hurricane Matthew, you had everything finished.
Surely there would have been a lot of damage to my home if that roof was not installed. Also, thank you for the Wind Mitigation Report which is saving me on my homeowner’s insurance. The roof looks great and my neighbors compliment me on it. Thanks again and I would highly recommend you and your company for future projects.
God Bless, br>
Dr. Marty Monahan
Dear James & Dan,
We at The Pioneer School can't thank you enough for the amazing job you did getting our school up to commercial code and ready to open on time. You were supportive in every aspect of the project, from getting our initial approval from the City of St. Augustine, the renovation and build, to final inspections. You went above and beyond to be on time, communicate with us regularly, and provide consistently friendly and professional workers. When we were stressed about the project, you gave us reassurance. Without your diligence, dedication and expertise, we wouldn't have opened on time, so we're very grateful for your extraordinary service and would recommend you to anyone.
We appreciate your service to our school and the St. Augustine Community! Perhaps one day you'll come in as part of our 'career weeks' and share with our students what it's like to be a general contractor. Thanks again for the wonderful job you did for our school.
With our very best wishes,
Teri Aboulafia & Cristina Pope
Fidus is a very professional company that employs high caliber people for their team. They produce an excellent roofing product for a fair price. I sincerely thank Matt, Karen, Jenny and the entire roofing team.
My wife and I just had a new roof installed by Fidus Roofing. We could not be any happier with the excellent job that Fidus did. Our experience started with Matt Brain who responded to our request for information. Matt walked our roof and told us we did have hail damage. He walked us through the insurance process and even met with the insurance adjuster. Matt was very quick to answer our phone calls and provide answers to our questions. When the roof project started we met with Nate Morton the project manager. Nate walked us around the house to determine if we had any concerns or issues. He was on site throughout the process and explained everything that was going to happen. The roof was completed in less than two days and looks terrific. Nate even had all the vents and pipes painted to match the roof. Clean-up was perfect, not any dirt or nails in sight. Nate could not have been more polite or helpful. We would gladly recommend Fidus Roofing and Nate and Matt any time.