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Excellent
4.8
Based on 375 reviews
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From start to finish the Fidus team privided great communication, timely updates and excellent work. The entire experience we worry free.. would recommend them to anyone needinf their services..
Fidus did an excellent job on our re-roof... I would also like to thank the following ...Bonnie Shilling for getting us thru our Home Owners Association questions ...Craig Chancy and Nate Morton kept us calm and answered all of the questions that we had ..and Karen Cox for helping us with our billing questions ...all very ProfessionalDave and Connie Babiak
Response from the owner: Hi Connie Babiak, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus handled my re-roofing in a professional and timely manner.
Response from the owner: Hi Joy Benson, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
This company was extremely professional in every facet of our experience. The roof work and insurance process (Fidus assisted) when exactly as explained to us; NO SURPRISES! We highly recommend this local St. Augustine (Northeast Florida) company.
Response from the owner: Hi Dutch, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus just completed our re-roof project and we couldn't be happier with the outcome. We were looking for a specific product from a local quality roofing company and found it in Fidus. From beginning to end the Fidus crew took care of us, answering any questions or concerns in a timely manner and treated us like family. A special thank you to Ryan D. and Nate M. who made sure our project was a success. Our roof looks amazing! We would highly recommend Fidus for any roofing project.
Response from the owner: Hi Vicki DeVenny, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
This week a local company out of St Augustine Florida, Fidus Roofing, just completed our roof replacement. The product we chose to go with was a stone-coated metal roofing product by Unified Steel/Westlake in the Pine-crest Shake style and Timberwood color. Ryan Dickey was our initial contact with the company, who provided us product information and the price quotes. Fidus Roofing was competitive and knowlegable compaired to the out of town roofing contractors. Fidus Roofing offered to bring our 5,100 SF roof decking up to Code and to provide a wind mitigation report after completion of the project. We were glad to go with a local company and there was no high pressure sales tactics with Ryan to sign a Contract. Ryan was very professional and he provided multiple quotes for different products. We chose to go with the stone-coated Timberwood shake metal roofing product to avoid having to replace shingles in another 15 to 18 years and because it carries a 50 year transferable warranty. This metal roofing system is complex, looks great, and looks better than any shingle out there. Nate Morton, our Project Manager, has a wealth of roofing experience/knowledge managed the field operations. Nate was very easy to work with and kept us up to date on the daily activities. The field workers were courteous, professional, and hard workers. In the office, Bonnie took care of our HOA approval and the permitting through SJC. Bonnie also kept us informed on material deliveries and the construction start date. The entire process was easy with Fidus Roofing Company. We have no doubts that we would use Fidus Roofing again. Thanks Fidus for an awesome looking roof.
Response from the owner: Hi Donald DeVenny, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
We are very pleased with Fidus and their workers. From the office to the team laying the pavers, they were first class. Nate Morton lead the way with his communication and making sure we were happy with the decisions and work. We would easily recommend Fidus to friends and family. Thank you very much!
Response from the owner: Hi Thomas Colalillo, your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Nate Morgan and Ryan Dickey did a great job managing the roof job and quoting the cost to replace!
Response from the owner: Hi Tom M., Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
Very Professional Company and employees. Ryan Dickey (Sales) worked with us to choose the best underlayment and cap shingles. He even arranged for a slight reduction in price (when informed others were less expensive).While not the least expensive, I believe they are worth the extra cost. They showed up on the agreed upon time and the crew worked very quickly and efficiently to complete the re-roof, all in one day. The Project manager (Nate Morton) even obtained Slate colored paint and painted the three 4 foot open roof vents to match the slate grey shingles we chose. He said they would look much better than the stark white color they come in. He was right (looks great). They came back the next day, examined the work, walked the perimeter checking cleanup and for missed nails. The crew left our gutters spotless and Nate even went up and washed my two skylights. Great Job!
Response from the owner: Dear Michael Gregory, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Fidus Roofing, Construction & Pavers
Chris was truly professional in his dealings with me. He was very personable, knowledgeable and afforded me great service. His presentation and execution of this sale was exemplary. Kyle and his crew were prompt, communicative and did a wonderful re-roof. Kyle was pleasant to work with. I enthusiastically recommend FIDUS for your needs.
Response from the owner: Hi Carl Marchand, thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
I would recommend them to anybody
Response from the owner: Hi Daniel Stein, thank you for taking the time to leave us your review. Your feedback is appreciated. Fidus Roofing, Construction & Pavers
Fidus did a great job installing our roof. Kyle the on sight manager kept us well informed of the work to be done. Nate the senior project manager and his team communicated well.
Response from the owner: Hi Paul Sinsel, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Fidus provided a 5-Star experience from quote to conclusion. Craig, Nate and Kyle ran a professional, well organized and efficient operation with a hard-working crew. Regular communication and attention to details inspired confidence throughout the entire project. We were very impressed and would not hesitate to contract with Fidus again. Highly recommend to anyone needing a new roof.
Response from the owner: Thank you for your kind words and endorsement Gloria. Nate and Kyle are top notch and take pride in completed our projects in a clean and organized fashion. The multi-family projects have many moving parts. Our goal is to make reroofing in communities as easy as possible for the property managers, board leadership and residents. Thank you Team Fidus!
From the moment the sales representative, Chris, arrived to understand what was needed and provide the quotes, to the time Nate and the last of the crew was cleaning up and leaving, everything was planned thoroughly, expectations communicated clearly, and then successfully executed exactly as we discussed. I quoted and interviewed 4 different companies, but I felt from the process that Fidus was the best choice. I am extremely happy to say I was not disappointed! I had to have my roof replaced and then gutters replaced at separate times. This was done exactly as scheduled and it looks beautiful. More importantly, it is now raining hard, yet everything remains dry and in proper working order. This is a very professional company with good personnel that delivers as promised!
Response from the owner: Hi Carlisle, thank you for taking the time to leave us such a beautiful review. We love receiving positive feedback, this confirms we have done our jobs well. Thank you for the kind words. You made our day! Please let us know if there is anything we can do for you in the future. Fidus Roofing, Construction & Pavers
I would give them seven stars if there were seven available, great company made me feel good about getting a new roof for the second time in a year and a half, you pay for what you get and now I have a good roof .looks amazing, I would highly recommend calling this roofing company if you want your roof done right the first time, there shouldn’t be a second time , Fidus roofing is the roofing company I highly recommend , Hands-down, the best in town!!!!!!
Response from the owner: Hi Extremeair, thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
FIDUS DID A FABULOUS JOB REPLACING THE ROOF ON MY CONDO BUILDING. NATE MORTON AND KYLE TUMBARELLO WERE ON SITE FROM START TO FINISH. THEY SUPERVISED THE WORKERS CLOSELY AND ANSWERED ALL THE QUESTIONS THAT THE RESIDENTS HAD DURING THE PROCESS. THEY POSTED THE APPROPRIATE BUILDING PERMIT INFORMATION. THEY CLEANED UP AFTER THE JOB SO THAT YOU WOULDN'T EVEN KNOW THEY HAD BEEN THERE! THEY ARE ALSO SCHEDULED TO DO OTHER BUIDLINGS IN OUR COMMUNITY. THANK YOU, FIDUS.
Response from the owner: Dear Vicki, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Fidus Roofing, Construction & Pavers
This is our first home and we needed to add gutters. Clay Hancock walked us through the process in an efficient, professional manner. From quote to installation the gutters were put up in 2 weeks and could have been done faster if we weren’t busy the previous weekend. The price was less than I expected too. That’s always nice! I would refer Clay and the crew over at FIDUS to anyone.
Response from the owner: Hi Stephen Oswald, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
2/8/2024I was put in a not so great situation from my insurance provider regarding my roof. After making a decision to use Fidus Roofing for a complete reroof, the whole Fidus team understood my situation and strived to help me in every way possible. The entire process from quotes through completion provided me a certain level of comfort that quite possibly may be unmatched.Clay Hancock - did a great job with providing quotes, estimating material, following up on tasks and seeing the project through the end.Bonnie Shilling - on project coordination did an amazing job with the project schedule and expediting all of the paperwork for the project and what I needed for insurance.Nate Morton - made sure the installers had everything they needed to ensure the project schedule was maintained. All questions i presented were answered professionally. Nate took additional measures to ensure my home was protected from damage upon tear-off as well as pickup/delivery of the roll off.Field Crew - They were extremely efficient, courteous, and most importantly safe. The crew operated in unison as a very well oiled machine! Hats off to them for making it all happen.For others inquiring as to what to do for the field crew, I was told that they very much appreciated the fruit, donuts, coffee, water, & Gatorade that was put out in the morning. Not a stitch was left a the end of the day.Thank you very much to you allTheron
Response from the owner: Hi Theron Barnes, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Fidus Roofing, Construction & Pavers
Marcellus did an excellent job repairing what former builders neglected to do to prevent leakage from vents on the roof!We are very happy with their work, and will recommend this company to anyone that needs roofing repair ,or new construction!!Thank you, Fidus!
Response from the owner: Hi Ron peyser, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
Marcellus went above and beyond to fix another roofing company's shabby patch job on our roof from 2 years ago. He corrected their makeshift work and prevented our roof from future leaks. Thank you for a great job!
Response from the owner: Thank you, Kim, for taking the time to leave us a positive review! We're glad to hear that Marcellus was able to address the issues caused by the previous roofing company's work and provide a long-term solution for your roof. We appreciate your support and are always here to help with any future needs.
Response from the owner: Hi Rusty Thompson, Thanks for taking the time to share your opinion on Fidus Roofing, Construction & Pavers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!
Fidus Roofing and Construction, LLC was represented by Craig Chaney. The reason our Condominium Board chose Fidus was due to Craig and the fact that he presented a fair price for roofing twelve buildings. From the time we first signed until the end of the project, Craig and Nate Morton(Project Manager) were so easy to work with and corrected any issue that arose during construction. I am not a trusting person but they both showed such integrity throughout the process. Thank you Craig and Nate for working with us, trusting us and for the job that you did. I highly recommend Fidus Roofing and Construction, LLC.
Response from the owner: Thank you, Joanna, for taking the time to leave such a positive review for Fidus Roofing, Construction & Pavers. We are thrilled to hear that you had a great experience working with Craig Chaney and Nate Morton as they represented our company with integrity and provided excellent customer service. We appreciate your recommendation and are grateful for the opportunity to work on your condominium project. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you again for choosing Fidus Roofing, Construction & Pavers.
Great job done by Fidus roofing! Everything from my first call to the finished roof went very smooth and fast! Great communication! I was informed for every step along the process. Ryan was very knowledgeable and helpful in answering all our questions and concerns. The project manager Nate made sure that the job was done on time and the yard was cleaned from all trash and nails. They covered everything around the house and there was no damage done to the landscape or the house. The roof was done in one day and already tested by the first rain! No leaks !😊 Thank you Bonnie, Ryan and Nate! Thank you Fidus for a job well done. I will highly recommend the company to anyone that has roofing problems!
Response from the owner: Thank you, Vania, for your wonderful review of Fidus Roofing, Construction & Pavers! We are thrilled to hear that your experience with us was smooth and efficient, from your initial call to the completion of your roof. It's great to hear that Ryan was knowledgeable and helpful in addressing your questions and concerns. Thank you for recommending our company to others facing roofing problems. We are grateful for your support and we look forward to serving you and others in the future.
Fidus replaced our roof and installed 2 skylights and 1 sun tunnel. I was very impressed with their professionalism and attention to detail.Ryan Poticny did a great job evaluating our requirements and identifying the options for materials and associated costs. He provided clear estimates and was quick to respond to questions along the way.Kyle Tumbarello was the onsite project manager. He communicated with us throughout the job, and addressed a minor issue with 2 broken sprinkler heads the next day.I would highly recommend fidus to anyone needing a new roof in the Jacksonville/st Augustine area.
Response from the owner: Thank you for your positive review, Mark! We are thrilled to hear that you were impressed with our professionalism and attention to detail during the replacement of your roof and installation of skylights and a sun tunnel. Ryan Poticny and Kyle Tumbarello are valuable members of our team, and we are glad they were able to provide you with excellent service. We appreciate your recommendation and look forward to assisting you or anyone else in the Jacksonville/St. Augustine area in the future.
I rarely do reviews on work performed for me, as I expect to receive what I contacted a business to perform. However, the people at Fidus roofing, specifically Ryan Poticny who talked to me originally for the estimate and Kyle Tumbarello, the site supervisor were professional, neat in appearance, polite, and did every thing to answer ever question and concern I had without making me feel like I was wasting their time. They responded quickly and on time. All the men and lady who came to my home and worked directly on the roof were hard workers, and very polite themselves. Each one did what I asked of them when requested within their means. They cleaned up and left my yard and driveway as clean as when they came. I would recommend them 100%. Thank you Fidus.
Response from the owner: Thank you, Amanda, for taking the time to write us a review. We are thrilled to hear that you had a positive experience with our team. It is our goal to provide professional, efficient, and courteous service to all of our customers. We appreciate your recommendation and look forward to serving you again in the future.
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ST. AUGUSTINE'S GAF MASTER ELITE® ROOFING CONTRACTOR

904-355-7663